Theaters are nice and great way to watch the movies. The slowness of the concessions is mind-numbing though. For so many people working, it takes at least 5 minutes for one person to get a soda and popcorn. This means it will take 20+ minutes of waiting to be served on a busy night.
This theater is excellent. The seats are super comfy and the popcorn was good.
We hurried to the cinema to watch Jumanji on time but had to wait in a very long line. There was only one person selling tickets and yet there was 10 people working in concessions. While we waited in line, we checked seats and not one of our 5 people would be sitting together so we left and went to another cinema.
Beware! Screen is not visible in some seating! I took my family to see Wonder Woman. We were in theater 1 in the last/top row. I am 5'6" tall. My son is 5'7" & my youngest is 5 foot. NONE of us could see the bottom 1/4th of the screen because of a wall they have built in front of the seats & they put the seats freakishly back from that wall. My youngest could not see HALF of the screen. My husband who is 6'4" is the only person who could see the entire screen. I was miffed & walked down to management. The manager was very pleasant & polite, but his answers were less then satisfactory. When I explained the problem he said "we have had a lot of people with the same complaint" Then (get this) he said "well the only thing we can do about it is rebuild the wall" I asked if he planned to do that within the next 5 minutes before the show started. He said "no, our construction crew is in Texas" I almost laughed at that, sarcasm is a lost art. I suggested that he needed to get the information on his website that anyone who isn't tall enough to play professional basketball CAN NOT SIT IN THE TOP 2 ROWS OF SEATS UNLESS THEY ONLY WANT TO WATCH HALF OF THE MOVIE. He has had a LOT of complaints & they have done nothing to remedy the situation. They just keep selling horrible seats. We could not be moved because the movie was sold out. I asked for free passes & he was polite about giving them to me immediately. However, Wonder Woman was ruined for us. I suppose we should have left, but it was Father's Day & my boys really wanted to take their dad to the movie :( He was able to see. He'll have to tell us how the bottom half of the movie was
The renovation of the movie theater is nice. The seats are the electronic kind where you can raise the footrest. I have been in other movie theaters where the back of the seat has a separate button than the foot rest, which to me makes it more comfortable. After the renovation, the number of seats in the theaters have drastically declined, so make sure you buy your tickets early. Good quality picture and sound, though.
Regal Cinemas Deerfield Towne Center 16 is a US Movie Theater based in Mason, Ohio. Regal Cinemas Deerfield Towne Center 16 is located at 5500 Deerfield Blvd, Mason, OH 45040, USA.
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