Any questions I had were answered clearly. Everyone is always friendly and smiling. I am confident with their care of my eyes, including eye infections and removal of eyelid growths, and recently the much-needed cataract surgery. I am so thankful for the clear vision I now enjoy.
I have caresource and had called for an appointment and was told that they accept it. What I wasn’t told by the receptionist was that they only do the eye exam and you have to hunt down an eye place for glasses.
I’m so furious, my exam wasn’t even done by the the doctor, instead her assistant did the exam. I’m reporting them to the BBB because I feel that they’re extremely dishonest and fraudulent.
Dr. Meier and his staff were very friendly and excellent. Yes as mentioned in some other reviews there is a wait time, but it is worth it as the Doctors do spend a good amount of time with the patients to make sure all questions are answered. The front office staff, assistants and opticians are all friendly and helpful as well. My wife and 2 sons will be going here now. :)
Procedure went just fine. The issues began when they took 6 months to correctly invoice my insurer. Tried to bill me for the whole amount because they couldn't correctly do their job. Accounting staff is rude and inept. Their screw ups cost me money because of the timeline and my HRA. Won't be back, there are plenty of other providers in the area.
Dr. Meier has been treating my husband who has an eye infection. He has been responsive, personable and very reassuring. We could not be more pleased with the medical care he is providing. Maria Bevington
I’ve been wearing glasses for 25+ years and this is the first time I have experienced outright deceit by an eye exam place. Anytime I have called anyone for an appointment at a medical office I have always been briefed on what service is covered and is being offered.
Apex Eye is a US Doctor based in Mason, Ohio. Apex Eye is located at 6394 Thornberry Ct #810, Mason, OH 45040, USA.
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